iWALK Magnetic Wireless Power Bank Recall Registration

Recall Registration Form

Please enter the required information accurately to help us process your recall request as quickly as possible.

Product Information

Please enter the order number for your iWALK Magnetic Wireless Power. If you purchased more than one of this product, please submit a separate form for each item.

Product Model*

Example: PowerGrip Slim (MXB008) or PowerGrip Mag (DBL6000M)

Quantity*

Serial Number*

You can find the serial number on the back of your power bank

Purchase Channel*

Order Number*

Date Purchased

Upload Attachments (Maximum 10MB per file)*

Drag & drop files here or click to browse

Please upload your purchase receipt, proof of product, or other relevant documents

Accepted formats: JPG, PNG, PDF. Maximum file size: 10MB per file

Customer Information

Please enter your contact information.

First Name*

Last Name*

Phone Number

Email*

Refund Information

Please select your preferred refund method and provide your account.

Refund Channel*

Payoneer Bank Card PayPal

Account Information*

Please enter your account information based on selected refund channel.

I acknowledge that iWALK is conducting a voluntary recall of the product and that it must be immediately disconnected from any chargers or devices and will no longer be used. I will dispose of this device in a manner that complies with all applicable local, state, and federal laws, regulations, and guidelines relating to the safe disposal of Lithium batteries.

Registration Submitted Successfully

Thank you for submitting your recall registration. We will process your request and contact you shortly.

By submitting this form, you certify that the information provided is accurate and complete. iWALK reserves the right to request additional information if needed.

Important Notes:

Before you submit your request, please review your form and ensure that all information is filled out correctly.
You must upload proof of purchase and/or product images to verify your claim.
Once you have verified the information, click the Submit button below.
If you encounter any issues while submitting the form, please don't hesitate to contact us at service@iwalk.net. Be sure to include "iWALK Magnetic Wireless Power Bank Recall" in the subject line of your email.